FAQ
Answers to Our Most Common Questions About Our Residential Cleaning Services
Frequently Asked Questions
At Maid Affordable, we work diligently to ensure your home is fully cleaned whenever you hire us. Our process is straightforward and simple so we can put all of our efforts into getting your home cleaned. Here are answers to the most common questions about our residential house cleaning services in San Antonio.
How much does house cleaning cost?
House cleaning prices depend on the size of your home, the type of service, and cleaning frequency. In the San Antonio area, routine weekly and bi-weekly cleanings typically range from $150 to $175 per visit, while monthly cleanings average $165 to $225. One-time and deep cleanings vary based on home condition and square footage. Request a free estimate for exact pricing.
What’s included in a standard house cleaning?
Our standard Checklist Clean includes detailed cleaning of bathrooms, kitchens, bedrooms, and living areas. This typically includes sanitizing sinks, showers, tubs, toilets, and countertops, wiping appliance exteriors, dusting surfaces and baseboards, vacuuming and mopping floors, and emptying trash. It’s designed to maintain a clean, comfortable home.
What’s the difference between deep cleaning and regular cleaning?
A regular cleaning focuses on maintaining cleanliness through routine tasks, while a deep cleaning addresses built-up grime, detailed areas, and harder-to-reach spaces. Our Dream Clean includes everything in a standard cleaning plus additional attention to buildup, making it ideal for first-time cleanings, seasonal resets, or homes that haven’t been professionally cleaned recently.
Are your cleaners insured and background checked?
Yes. All Maid Affordable cleaners are W-2 employees who are fully background checked, trained, and insured. We do not use subcontractors. Our team follows cleaning standards set by OSHA, the CDC, ISSA, and GBAC to ensure your home is cleaned safely and professionally.
How often should I schedule house cleaning?
Most clients choose weekly or bi-weekly cleanings to keep their homes consistently clean. Monthly cleanings work well for lower-traffic households, while one-time or occasional cleanings are ideal for special events or move-ins and move-outs. We’ll help you choose the best schedule for your home and lifestyle.
How does arrival and entry work for house cleaning?
We offer both morning and afternoon appointments. Our professional cleaners will arrive between 8a.m.-9:30a.m. for morning appointments, and between 12p.m.-2:30p.m. for afternoon appointments. We work hard to accommodate your schedule, so if you need an earlier or later appointment, just let us know and we’ll find an agreeable time for everyone. We clean homes Monday through Friday. We also offer Saturday cleaning services on a limited basis.
Do I need to be home during the cleaning?
No. Most clients are not home during their cleaning. You can provide entry instructions, and our professional, background-checked team will take care of the rest. If you prefer to be home during the service, that is completely fine as well.
How do I pay for house cleaning services?
Most clients pay by credit card. We accept Visa, MasterCard, Discover, and American Express. Checks are also accepted if preferred. Payment is due prior to or at the time of each residential cleaning service.
Are your house cleaning services pet-friendly?
Yes. We are a pet-friendly cleaning service and are comfortable working around animals. For everyone’s safety, aggressive pets must be secured. If your pet has special instructions, please let us know ahead of time.
How do I prepare my home before a cleaning?
We recommend picking up personal items and clearing floors in the areas you’d like cleaned. Please ensure no one is using the rooms during the cleaning so our team can work efficiently. If you’d like beds made, simply leave out a clean set of linens.
Are cleaning products included, or do I need to provide them?
We provide all cleaning products and equipment needed for your service. After years of testing, we use products that are effective and safe for your home and family. If you have specific product preferences or requests, just let us know.
Which areas of my home do you clean?
We clean all major areas of your home, including bathrooms, kitchens, bedrooms, living areas, and common spaces. If you have special requests or areas you’d like us to prioritize, we’re happy to accommodate.
What steps do you take when cleaning a home?
Our professional cleaners follow a detailed process that includes dusting from top to bottom, cleaning and sanitizing surfaces, vacuuming and mopping floors, dusting woodwork, changing bed linens when provided, and emptying trash. Each service is tailored to your home and cleaning needs.