FAQ

Answers to Our Most Common Questions About Our Residential Cleaning Services

Arrival & Entry

We offer both morning and afternoon appointments. Our professional cleaners will arrive between 8am-9am for morning appointments, and between 12pm-2pm for afternoon appointments. We work hard to accommodate your schedule, so if you need an earlier or later appointment, just let us know and we’ll find an agreeable time for everyone. We clean homes Monday through Friday. We also offer Saturday cleaning services on a limited basis. Our Saturday morning appointment arrival time is between 8am-10am, and our afternoon appointment arrival time is between 12pm-3pm.

Payment

The majority of our clients pay via credit card. We accept Visa, MasterCard, Discover, and American Express. This is typically the most convenient method for everyone. We will, however, gladly accept checks if that is easier for you or your preference. Payment is due prior to, or at the time of, each residential cleaning service we provide.

Pets

Many of our clients have pets that we’ve come to know and love. We are comfortable working around animals, but rely on your experience with your family pet when it comes to how the pets should be handled. Even the friendliest pets may feel territorial when a stranger is in the home. Aggressive dogs and cats must be secured.