Answers to Common Questions
Maid Affordable FAQs
Where everyone can afford a maid!
What is included?
We clean your home from top to bottom...literally. We follow a
checklist that includes every detail such as dusting the ceiling fans,
blinds, vents, counter tops, furniture, etc. We scrub tile, grout and
soap scum in your tubs, clean and sanitize your toilets, clean all mirrors,
the outside of your cabinets and appliances, clean the stove and drip
pans, sweep, mop, vacuum, wash your linens, clean the dishes in the sink,
and much more.
Do I need cleaning supplies?
No. We bring all of our own cleaning supplies and equipment. If you
prefer we use something of yours, that's no problem either...just let us
know. Some clients leave leather wipes for their sofas or granite
cleaner/polish for countertops.
What about the key?
Most of our clients use a lock box that can be hung on the door or in
another place outside of the home with the key locked inside. We
provide the lockbox for a one-time fee of $15. Many of our clients
make arrangements to leave the key somewhere outside the home or
with a neighbor. Some clients give a key to their regular maid, which is
an option as well.
Do I have to be home?
You do not have to be home. It is not uncommon for you to be home
either. Many of our clients like to be home the first couple of times we
clean their homes.
Who will you send to clean my home?
We are a small business and our employees are like family to us. They
are all very trustworthy individuals with great interpersonal skills. We
perform routine background checks and have never had a concern with
theft. We also try to send the same maid or team maids on a regular
basis when possible.
What if I'm not satisfied with the cleaning?
Our work is guaranteed! We take pride in our work and want you to
feel great about the service. Call us and we will return to correct the
problem. We are receptive to feedback so you don't have to feel
uncomfortable voicing your concerns about getting what you pay for. We
are proud to say that we seldom have complaints on the quality of our
cleans.
Why is it important to use a company that is insured and bonded?
You will feel at ease knowing that in the event something is damaged in
your home, or someone is injured in your home, we have coverage.
Why not use an independent maid?
Maid Affordable has several advantages over using an independent maid.
We take care of employment taxes and social security for our maids so
you don't have to. We are reliable with our appointments and can
substitute a maid if yours is out for the day. We provide workers
compensation for our maids which means they are covered by our
insurance rather than yours if they get hurt while cleaning your home.
We are a legitimate business with insurance and background checks so
you know you can trust us. We do regular, nationwide background checks
and never hire someone we wouldn't trust in our own homes.
We clean your home from top to bottom...literally. We follow a
checklist that includes every detail such as dusting the ceiling fans,
blinds, vents, counter tops, furniture, etc. We scrub tile, grout and
soap scum in your tubs, clean and sanitize your toilets, clean all mirrors,
the outside of your cabinets and appliances, clean the stove and drip
pans, sweep, mop, vacuum, wash your linens, clean the dishes in the sink,
and much more.
Do I need cleaning supplies?
No. We bring all of our own cleaning supplies and equipment. If you
prefer we use something of yours, that's no problem either...just let us
know. Some clients leave leather wipes for their sofas or granite
cleaner/polish for countertops.
What about the key?
Most of our clients use a lock box that can be hung on the door or in
another place outside of the home with the key locked inside. We
provide the lockbox for a one-time fee of $15. Many of our clients
make arrangements to leave the key somewhere outside the home or
with a neighbor. Some clients give a key to their regular maid, which is
an option as well.
Do I have to be home?
You do not have to be home. It is not uncommon for you to be home
either. Many of our clients like to be home the first couple of times we
clean their homes.
Who will you send to clean my home?
We are a small business and our employees are like family to us. They
are all very trustworthy individuals with great interpersonal skills. We
perform routine background checks and have never had a concern with
theft. We also try to send the same maid or team maids on a regular
basis when possible.
What if I'm not satisfied with the cleaning?
Our work is guaranteed! We take pride in our work and want you to
feel great about the service. Call us and we will return to correct the
problem. We are receptive to feedback so you don't have to feel
uncomfortable voicing your concerns about getting what you pay for. We
are proud to say that we seldom have complaints on the quality of our
cleans.
Why is it important to use a company that is insured and bonded?
You will feel at ease knowing that in the event something is damaged in
your home, or someone is injured in your home, we have coverage.
Why not use an independent maid?
Maid Affordable has several advantages over using an independent maid.
We take care of employment taxes and social security for our maids so
you don't have to. We are reliable with our appointments and can
substitute a maid if yours is out for the day. We provide workers
compensation for our maids which means they are covered by our
insurance rather than yours if they get hurt while cleaning your home.
We are a legitimate business with insurance and background checks so
you know you can trust us. We do regular, nationwide background checks
and never hire someone we wouldn't trust in our own homes.
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